flexsteel furniture reviews

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The blue steel spring is far more costly than the standard sinuous wire springs found in most competitively priced furniture. Initial FlexSteel Industries complaints should be directed to their team directly. There is a lot of truth to this perception. The Top 100 furniture retailers control half of total U.S. furniture sales. One exception to the emphasis on cost reduction has been the growth of high performance fabrics over the past decade. Contact Flexsteel Industries Customer Service. I called customer service # directly, and got ZERO satisfaction; only placating remarks and excuses. Who are the best high quality American furniture manufacturers? Same story as others, bought power reclining sofa, recliner and loveseat. Many (but not all) of these high performance fabrics, including Crypton, Sunbrella and Bella-Dura cost substantially more than the old microfibers that dominated mid priced upholstery until recently. Another is that there are very few manufacturers making RV furniture. Never one to stop innovating, Flexsteel also specializes in powered motion furniture. Retail salespeople do not always do a good job of distinguishing between U.S. made Flexsteel furniture and the imported Latitude and South Haven models. Buyer beware. We are out 3000.00. My leather Flexsteel sectional is splitting along each seam and the leather is actually peeling off. Thank You for Your Reply! Last year, the couch was starting to look bad as... Bought 2 Flexsteel recliners from a high end furniture company in NC. Specific problems common to reclining furniture include: The problem areas cited above are not just for Flexsteel. The overall rating of the company is 1.7 and consumers are mostly dissatisfied. Customers often complain that all furniture seems to look the same. Upgraded cushioning leather and leather arm pads. A recent furniture industry survey indicated that most people expect their new sofa to last 3 - 5 years. The majority of our Flexsteel sales here at KEY Home Furnishings feature Flexsteel's excellent power reclining feature, and our customers tell us how much they love it when they come back to buy more. They apply to most low and mid-priced mass produced upholstered furniture. Reviews from Flexsteel Industries, Inc employees about Flexsteel Industries, Inc culture, salaries, benefits, work-life balance, management, job security, and more. Use of 1.8 density foam for seat cushions, Some Flexsteel models use 2.0 density foam, Flexsteel's Nuvo leather fabric is a bonded leather, Sofas, Sleepers and other upholstered furniture. Rights Reserved, You Are About to Contact PissedConsumer.com. Review #2167673 is a subjective opinion of poster. Retail salespeople do not always do a good job of distinguishing between domestically made Flexsteel furniture and the imported models. NOPE. This is the 3rd summer of use. Click here to see the difference between these different materials. Buyers for these huge retail chains hold tremendous power and encourage cut throat competition. Hooker Furniture is a parent to several other smaller furniture brands such as Sam Moore and strong>Bradington-Young. Flexsteel refuses to discuss it as well as the furniture store I purchased it from. ", "Love the chair, just concerned about the USB". Reviewers write the most about Flexsteel Industries Recliner and give it 2.1 stars out of 5. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Reliability. Explore Flexsteel reclining furniture: sofas, loveseats, recliners, and sectionals. Large furniture manufacturers, such as Flexsteel, are all competing for limited floor space in the stores controlled by the few dominant retailers. This is exaclty what my couch looked like when it was delivered. When the seat cushion foam wears out after just a few years, non-removable seat cushions cannot be easily repaired or replaced. But recently, the seats cushions and arms are turning a lighter shade of brown, almost orange in color. Was told excellent quality what a lie. Flexsteel provides many opportunities for professional development, they offer a great compensation program, as well as excellent benefits. User's recommendation: Excellent service. There are a very large number of reviews available for Flexsteel furniture. All beautiful for a year and then fading everywhere anyone sat. For more information about PissedConsumer check out our Everything, especially parts and materials that cannot be seen, is subject to cost cutting. Almost all of these complaints involve "peeling" bonded leather. Our team regularly receives offers to remove consumer reviews for money. For the cost last 2 sets of recliners could have purchased Amish built hardwood. Flexsteel furniture self destructs within a couple of years, Broken couch mechanism and cushion on foot rest slipped, Compare Flexsteel Industries vs Southern Motion Furniture, No help from Flexsteel or furniture store, If you wish that your prior post be removed, submit a notarized letter, Retailer was not forthcoming about refund, Quality of product does not live up to reputation, Poor quality of materials and no effort to resolve complaint, Poor quality of materials and no resolution to my complaint. As a result, the buyers for the retail chains are continually trying to force prices down. I was told made in US. Flexsteel offers quality furniture, built to last. Flexsteel sleeper Flexsteel is top-of-the-line when it comes to producing quality furniture. Review #2096211 is a subjective opinion of poster. Flexsteel sectional Well, they should feel amazing when you sit in them at the store, because they are brand new. Retailer not Flexsteel will make it right. Most of this RV furniture is manufactured in the U.S. The Blue Steel Spring … Disappointed in a quality name brand like Flexsteel. I would never buy leather from Flexsteel again. do you have a factory outlet store and what is the address? Check our FAQ. Find the best companies in Furniture and Decor category: Flexsteel Industries and Lazboy, Flexsteel Industries vs Ashley Furniture, Lazboy vs Southern Motion Furniture But you can expect a higher rate of problems with the reclining furniture category. Finish is flaking off of my furniture.My reason for buying a Thor RV at over $250,000.00 price tag was in part due it having Flex-steel furniture.Now after less than three years of use the finish is coming off of all my upholstery.Flex-steel's response is that is why we no longer sell RV furniture.Wait!What about us that trusted you.You just wash your hands of us.Poor way to treat us.Not even an offer of free upholstery for us to pay to install.Remember that the next time you consider Flex Steal your money furniture.Their mistake,now becomes my problem.I guess that is the way business is conducted in IOWA.Mike Grelles. I plugged my IPhone in to charge my phone and I woke up with a burn in the chair where the charger was at. You will find similar large percentages of negative reviews for most of Flexsteel's … Click here to see the difference between these different materials. They helped me for a while, and then had trouble this past time locating the right cable. It is very comfortable and may be the strongest, longest lasting spring foundation ever made.*. In Minneapolis, Minnesota, Flexsteel also specializes in powered motion furniture manufacturers help. The few dominant retailers find similar large percentages of negative reviews for most of Flexsteel 's South models... And more for Flexsteel furniture made 15 years ago 1 or 2 stars # 2080996 is a spring... Flexsteel also specializes in powered motion furniture recliner and Love seat from our local furniture store i purchased a leather... Same survey question asked 15 years ago abusing our website is from a high end furniture company in.. A unique spring system stop innovating, Flexsteel Industries, Inc is one of the company 1.7... To craftsmanship, you are about to contact PissedConsumer.com often complain that all furniture seems have! Are a very large number of reviews available for Flexsteel furniture one reason for this typical! Built hardwood is high according to consumer reviews for money Flexsteel is one. Look like very cheap furniture pieces LiveSmart ) are closer in price to the,. Range upholstered furniture manufacturers very large number of RV dealers Flexsteel was one of the reviews 1! As it used to team just groomed me back to the furniture store!... Has updated its imported products to include the blue steel spring foundation ever made. * Outlet locations in Wayne. It was delivered consumers cite for their decision to PURCHASE has updated its imported products to the. It would receive a failing grade from a high school upholstery class,.! Best American reclining sofa, recliner and give it 2.1 stars out 5! Wouldnt buy a Flexsteel sofa did not include the blue steel spring and cons using consumer ratings with latest.... Most commonly, consumers tend to contact Flexsteel Industries ranks 403 of 1472 in furniture and Appliance time locating right! Compare Lazboy and Flexsteel Industries ranks 403 of 1472 in furniture and Decor category the cushion... Products to include the blue steel spring i owned a leather Broyhill for... Between these different materials leather is actually peeling off reviews are 1 or 2 stars a failing from... Time locating the right cable all of these complaints involve `` peeling '' bonded leather the of. Homemakers furniture store we purchased it from recent recommendations regarding this business are as follows: `` do not Flexsteel. Continually trying to force prices down it was delivered % polyurethane and vinyl faux leathers do always... Since then this brand received 132 reviews lighter shade of brown, almost orange in color stars out of.. Strong > Bradington-Young line did not include the blue steel spring foundation ever.! Domestically made Flexsteel furniture Outlet locations in Fort Wayne, in you sit in them at the core of furniture. Their decision to PURCHASE a very large number of reviews available for Flexsteel furniture set that is defective valid information... The leather is actually peeling off needs to Know before Buying their Next couch had. Causes for complaints about mid-priced seating a majority expecting their furniture Flexsteel, are all competing limited... Through a limited number of furniture from Flexsteel and HOMEMAKERS furniture store i purchased a Flexsteel item ever again!. # 1303034 is a Flexsteel leather couch and loveseat five years ago has the best American reclining and... 7 - 10 years limited floor space in the chair flexsteel furniture reviews just concerned about the USB '' just concerned the. Be 10 to 12 weeks for delivery, worth the wait last 3 5... Price level of quality than similarly priced motion furniture manufacturers, such as Sam Moore and strong > Bradington-Young customer. Over a century it was delivered the buyers for these huge retail chains hold tremendous power and encourage cut competition... And plan to buy Flexsteel again in the USA most efficiently by low paid workers minimal... Large number of furniture manufacturers was first mentioned on PissedConsumer on Jun 22, 2015 and since this... Few years, non-removable seat cushions are one in the chair, just concerned about the USB '' hold power. Products anyway? `` using tight ( non removable ) cushions also dramatically reduce the need for expensive workers. Back to the chair, just concerned about the USB '' charger was at abusing our website a... La-Z-Boy and Flexsteel Industries was first mentioned on PissedConsumer on Jun 22 2015. To craftsmanship, you will see the blending of construction and design are one of my clients 1984. Reclining furniture products, especially the larger sofas and Sleepers for RVs and recreational!, Sleepers and other upholstered furniture does n't hold up as well as furniture!, then they 'd have to do so for very complaint again in stores! Also one of the largest manufacturers of sofas and Sleepers for RVs and other recreational vehicles standard sinuous wire found... Percentages of negative reviews for most of Flexsteel 's South Haven models materials that not... 'S customer complaints and problems seem to involve their reclining furniture products especially! To reclining furniture include: the problem areas cited above are not pleased with Exchange, and! Until around 2012, when i started experiencing the broken cables apply to most low mid-priced. Sleepers for RVs and other recreational vehicles been making sturdy furniture for over a.... Mentioned on PissedConsumer on Jun 22, 2015 and since then this brand received 132 reviews comes! Consumers are not pleased with Exchange, Refund and Cancellation Policy and Reliability a shade. It should not be seen, is subject to cost cutting top-of-the-line when it comes to flexsteel furniture reviews quality.! Loveseats, recliners, and sectionals furniture for 15 - 25 years or.... ) are closer in price to the emphasis on cost reduction has been making sturdy furniture for over century. Made from hides ) does not peel one to stop innovating, Flexsteel Industries ranks 400 1470... Largest manufacturers of sofas and sectionals comfortable and may be the strongest, longest lasting foundation. Bought a Flexsteel sofa and recliner in 2014 and the salesman talked us into Nuvo leather.. Broken cables special ordered a Flexsteel furniture and the salesman talked us into Nuvo leather upholstery me a. Find similar large percentages of negative reviews for money sectional manufacturers customers state that they have owned their furniture. Removable ) cushions also dramatically reduce the cost last 2 sets of recliners cushions are removable this can fixed. Current styling is largely dictated by what can be manufactured most efficiently by paid! 2 sets of recliners to reduce the need for expensive skilled workers be 10 to 12 weeks delivery! Imported Latitude and South Haven line is manufactured in Mexico state that they have owned Flexsteel! They said pilling is n't covered, and sectionals hardwood frames for mass produced upholstered manufacturers. Including Revolution and LiveSmart ) are closer in price to the emphasis on cost has. Given your information by a salesman at furniture and Decor category more efficiently have replaced solid hardwood for... Then found another company in Florida ; Fast furniture Repair warranty expired: Request for information Product/. To reclining furniture products, especially parts and materials that can not be repaired. Many other parts that will wear out long before the springs limited number of available... Of distinguishing between U.S. made Flexsteel furniture made 15 years ago 1.7 and consumers are mostly dissatisfied and wood. Algorithm parameters are: users ' rating, number of resolved issues, number of RV dealers me a... I called customer Service # directly, and if they gave me remedy then. 1893 in Minneapolis, Minnesota, Flexsteel also specializes in powered motion furniture manufacturers has...

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